Refund policy

Prints - Open unsigned editions

Unfortunately, we cannot accept returns or offer exchanges for open unsigned editions as each print is made to order. If you have specific questions or inquiries about your order before it's been placed, please email us at hello@paulfuentesdesign.com 

 

Signed Limited Editions

Paul Fuentes Design Ltd is confident you will be satisfied with your purchase. However if not, please return the item within 14 days of receipt. As long as the item is returned in mint condition within its original packaging alongside original proof of purchase you will be entitled to a refund, see below for further details.

PLEASE CONTACT US BEFORE RETURNING ANYTHING

Items purchased at a show/event are sold as seen and we do not offer any exchange or refund for these items.

Shipped artworks can be returned to us via post and refunded minus the shipping cost. Paul Fuentes Design Ltd cannot accept responsibility for loss or damage to returned goods whilst in transit. If you do have to return any item, kindly use a trackable and insured system such as a parcel delivery or courier service.

All orders found to be faulty or not as described will be refunded in full.